An “insurance village” opened at the RP Funding Center today to connect insurance company representatives with property owners who need help filing claims related to Hurricane Milton.
The effort got off to a rocky start this morning when people started showing up this morning based on information from Polk County that the event would start at 10 a.m. However, the actual start time was 1 p.m., according to the Florida Department of Financial Services, which is hosting the event.
It will be open seven days a week from 9 a.m. to 5 p.m. until further notice at Sikes Hall in the RP Funding Center, 701 W. Lime St. The representatives there will discuss only insurance claims, not other post-storm benefits.
Policyholders should bring as much documentation as possible, including:
- A driverโs license or other form of identification, such as a passport or state-issued ID
- Insurance cards and insurance policy information/documentation
- Pictures or documentation of the property being claimed as a loss resulting from Hurricane Helene and/or Hurricane Milton
- Repair estimates
- Any additional insurance-related information that is readily accessible
RELATED
The Lakeland village is one of four being opened by the Florida Department of Financial Services. Others are in Plant City, Clearwater and Bradenton.
The state has released lists of companies that will be represented at the sites on this page under the heading “Hurricanes Helene/Milton Insurance Villages.” That page shows slightly different lists of 21 insurance companies represented in Lakeland, Bradenton and Clearwater. The Lakeland list includes:
- Allstate
- American Integrity
- Assurant
- Auto-Owners Insurance
- Citizens Property Insurance Corporation
- Florida Farm Bureau
- Farmers/Foremost Insurance
- Florida Peninsula Insurance Company/Edison Insurance Company/Ovation Insurance Exchange
- GEICO
- Heritage Insurance Company
- Homeowners Choice
- Kin Insurance
- National Flood Insurance Program
- Peopleโs Trust
- Profile Gorilla – Contractor Search
- Progressive
- Security First Insurance Company
- State Farm Insurance Company
- Tower Hill Insurance Company
- Universal Property Insurance Company
- USAA
The Florida Department of Financial Services has issued a guide to post-disaster insurance claims that can be downloaded here.



I moved to Lakeland 2 years ago from Pennsylvania. Location was key for my family; I never could have dreamed such a large ( sq. miles) city would have the wonderful small town structure between neighbors; neighbors helping neighbors. I feel very fortunate to be a part of this community.
Thank you all very much for your fine work!
Jeff