As LkldNow continues keeping you updated on conditions after the storm, here are some helpful resources.
Assistance
- FEMA assistance: Get info and apply online, via a FEMA mobile app or at 800-621-3362. | Learn more | Assistance FAQ: what’s true, what’s rumor
- FEMA Center: FEMA opened a Disaster Recovery Center in Bartow at the W.H. Stuart Center, 1702 South Holland Parkway. People affected by Hurricane Milton can get one-on-one assistance with applications from 9 a.m. to 6 p.m. Mondays through Saturdays; no word on how long the center will be open.
- State assistance: https://hopeflorida.com/get-help/hurricanemilton.html
- SNAP food replacement benefits: Current SNAP recipients must apply by Oct. 19 | https://www.myflfamilies.com/milton
- Crisis Cleanup: Volunteers from service agencies assist for free; services not guaranteed. 844-965-1386 or online.
- Sandbags: With flooding persisting, the city of Lakeland is offering sandbags at 315 N. Eastside Drive. The self-serve site is operating on a first-come, first-served basis from 8 a.m. to 5 p.m. while supplies last.
- Shelter: The state of Florida is operating a general-population shelter for people displaced by Hurricane Milton in Auburndale at 660 C Fred Jones Blvd.
- Lakeland Electric restored power to most customers as of Wednesday, Oct. 16, and is still reconnecting those who needed to repair their electric equipment first. If you have had your equipment repaired and need to reconnect, call LE at 863-834-9535.
- Red Cross: 863-294-5941 (Polk County) | 800-RED-CROSS (733-2767) | www. redcross.org
- For Milton-related questions, call the Polk County Citizens Information Line: 863-298-7500
- United Way of Central Florida referral service: Call 211 to learn about services including crisis counseling, disaster assistance, health care and insurance assistance, and child care.
How you can help
- Volunteer: Call Volunteer Polkโs hotline at 863-519-7411 or register online.
- Donate to the United Community Relief Fund to support Polk, Highlands and Hardee residents affected by Hurricane Milton. It’s a joint effort of GiveWell Community Foundation and United Way of Central Florida.
Where to haul debris
Polk County North Central Transfer Station at 3131 K-Ville Ave. in Auburndale is accepting hurricane-related debris at no cost during its regular hours: Monday to Friday: 8 a.m. to 4 p.m.; Saturday: 7:30 a.m. to 12:30 p.m.
Highland City Ballpark at 5901 Strickland Ave. is accepting vegetative debris only; it is open Monday through Sunday from 7 a.m. to 5 p.m
Help with insurance claims
Insurance company representatives are meeting with property owners who need help filing claims related to Hurricane Milton at an “insurance village” at the RP Funding Center. It will be open seven days a week from 9 a.m. to 5 p.m. until further notice. Learn more.
Roof protection
Operation Blue Roof is a free program that provides fiber-reinforced, industrial-strength sheeting to protect storm-damaged roofs until homeowners can make permanent repairs. Learn more and apply through Nov. 14 (extended from the previous Nov. 5 deadline) at blueroof.gov or 888-ROOF-BLU (888-766-3258).
Lakeland, Polk, Florida resources
- Polk County Emergency Management: web | Facebook
- Sign up for Alert Polk emergency text updates.
- Polk County Public Schools updates
- Lakeland Electric outage map
- Gas Buddy Lakeland gasoline availability and prices
- United Way resources for before and after the storm.
- Home prep tips from LakelandMom
- Polk County Emergency Management updates at 10 a.m. and 4:30 p.m streamed on Facebook, YouTube and the county cablecast site.
- Florida Emergency Management Division
- Florida 511 for traffic conditions
Weather resources
- National Hurricane Center
- National Weather Service: Tampa Bay Weather
- Windy.com: Satellite + radar | wind
- Denis Phillips, ABC Action News on Facebook
- Mikeโs Weather Page: web | Facebook
- Satellite connectivity on iPhone and Android devices
Important phone numbers
- Lakeland Police Department non-emergency: 863-834-6900
- Lakeland Electric Downed Power Lines: 863-834-4248
- Polk County Emergency Operations Center: 863-298-7500
- Lakeland Public Works Emergency Operations Center: 863-834-5977
- Polk County Sheriff’s Office: 863-298-6962
Facebook pages
- Polk County Emergency Management
- Polk County Public Schools
- City of Lakeland, FL โ Government
- Polk County Government Florida
- Polk County Fire Rescue
- Lakeland Fire Department
tropical storms and hurricanes
How Do We Prepare for Hurricanes in Lakeland?
We get ready for storm season with flashlights and first aid kits, as Rebuilding Together shows.
Lake Seward’s 30-Year Flooding Problem Went Unaddressed
Residents have complained since the south Lakeland basin flooded in 1994; Hurricane Milton inundated homes on Oakmont Lane last month.
Lake Bonny Residents Demand Action, Funding at City Meeting
Lake Bonny residents talk of losing everything after floodwaters pushed into their homes and stayed.
Flooding Renders a Little Lake Bonny Family’s House Unlivable
“I canโt live here and breathe this. The mold is never going to go away.” โ Ricardo Ramirez
Circle B Bar Reserve Reopens Tuesday
Two popular trails, Alligator Alley and March Rabbit Run, remain closed because of damage from Hurricane Milton.
Lakeland Getting More Trucks, Crews to Remove Hurricane Debris
City officials schedule a Wednesday evening meeting to update Lake Bonny residents on efforts to reduce flooding and listen to concerns.
Around 100 Lakeland Electric Customers Still Lack Power After Milton
These are residents who need to make costly repairs to their electric service connections before power can be restored.
Low-Flying Planes Over Lakeland Were Spraying for Mosquitoes
Some residents were happy to see action against the pesky pests while others expressed concern for safety of people, pets and other animals.
Milton Brought More Mosquitoes, So Polk Is Increasing its Spraying
Planes will spray chemicals this weekend between 8 p.m. and 5 a.m. starting tonight. Also: FEMA opens a center in Bartow.
Pumps and Pipes Arrive in Lakeland to Draw Down Flooded Lake Bonny
The U.S. Army Corps of Engineers is providing three industrial pumps and 7,000 feet of pipes to alleviate historic flood levels.

