Sykes’ Lakeland Expansion Proved Pivotal

Sykes Enterprises’ (website) workforce of 940 in two Lakeland centers dwarfs the staff at its Tampa headquarters. The company’s 2012 decision to place 600 employees in a Griffin Road facility — Sykes’ largest — prompted other large employers to come to Lakeland, economic development people here say. Sykes specializes in outsourcing telephone customer support.