Sykes Enterprises’ (website) workforce of 940 in two Lakeland centers dwarfs the staff at its Tampa headquarters. The company’s 2012 decision to place 600 employees in a Griffin Road facility — Sykes’ largest — prompted other large employers to come to Lakeland, economic development people here say. Sykes specializes in outsourcing telephone customer support.

Source: Business Observer

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Barry Friedman founded in 2015 as the culmination of a career in print and digital journalism. Since 1982, he has used the tools of reporting, editing and content curation to help people in Lakeland understand their community better.

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