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Very frustrated with the service – especially the lack there of- of previous, and now our current providers. If memory serves me correctly, residents expected the previous provider to wash our containers twice a year. In the several years they served us, it never happened. Our current provider leaves a lot to be desired. Our yard trimming containers were lined up for collection but entirely skipped last week and this week workers found it necessary to “tag” one of them because of “weight.” Probably the rainwater contributed to the weight during the long time they set there. Finally, the attempts and wait times trying to reach office personnel was exceeding annoying. My opinion? Find a company and personnel that would truly provide (great?) service here in Polk County.