911: In a guest column, former firefighter-EMT and dispatcher Dave Statter analyzes deficiencies in the 911 response during the call from Lorretta Pickard before her death in a fire on Rockridge Road. He offers life-saving responses that might have resulted if a better-funded 911 focused on improved training that prioritizes critical thinking over following a script | Statter also analyzes the Polk County case here and here.
ALSO: Polk County has hired the International Association of Fire Chief’s consulting firm to analyze Fire Rescue’s response to the fatal blaze.
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