Lakeland Electric is offering customers an up-close and personal look into how we operate and serve our community.
The Lakeland Electric Customer Academy is a free, interactive informational program that allows you, our customer, the opportunity to gain insight into your community-owned electric utility and discuss energy industry “hot topics” with subject matter experts. Best of all, participation in Customer Academy is totally free.
We will also be providing a free dinner at each session. Dinner will be served at 5:30 p.m.
The academy consists of four two-hour sessions every other Tuesday from 6 to 8 p.m. in various locations.
Participants are highly encouraged to attend all sessions to get the most from the program.
Academy Topics include:
- Explanation of electricity—from generation to billing
- Power plant and substation tours
- Accessing your “Smart Meter” information on the web
- Energy efficiency
- Utility financials, environmental considerations and education programs
Class Registration: sign up by April 16.
Class size: Minimum of 20, maximum of 30 participants.
The class will occur only if a minimum of 20 customers register to attend. If the minimum number of participants is not reached, we will send a cancellation notification to those who registered. If 20 customers are registered by April 6, each will receive an e-mail during the week of April 9 with additional details about the first session on April 17 and a brief survey.
Session 1: April 17, 2018
Location: Conference Room 1A
Lakeland Electric Administration Building
Session 2: May 1, 2018
Plant Tour: Unit 5
Location: Unit 5 Conference Room, (Gate 8) East Lake Parker Dr.-McIntosh Plant
Session 3: May 15, 2018
Location: 1140 E. Parker St., Lakeland, FL 33801
Session 4: May 29, 2018
Final Session – Customer Service “Graduation”
Location: Conf. Room 1 (HR Conf. Room)